FAQ
About Products – Manuka Honey & Bee Venom
> Q. What is Manuka Honey?
A.Manuka (Leptospermum scoparium) is a species of bush and tea tree, native to New Zealand. Manuka Honey is produced by honey bees that collect the nectar from the Manuka bush. Learn More What is Manuka Honey?
> Q. What is the benefit of Manuka Honey?
A. Manuka honey has Antibacterial, Antimicrobial, Antiviral, Antioxidant, Anti-inflammatory activity against bacteria, and Gastrointestinal. It may benefit the alleviation of gastrointestinal, treatment and prevention of oral health, wound healing, cough relief, ulcer healing, and digestion.
> Q: What does MGO mean in Manuka Honey?
A: MGO (Methylglyoxal) is one of the ways to measure the antibacterial and fungicidal potency of Manuka Honey. Since January 2015, the New Zealand government (MPI) has recognized three standard activity frequency values for effectiveness: UMF, MGS, and MGO. UMF and MGO are the most commonly used. The MGO test method is considered more accurate with a smaller margin of error compared to the UMF test method, and it follows a more rigorous testing system.
> Q: How do I choose the right MGO Manuka Honey?
A: Please refer to the table below to select the suitable Manuka Honey based on its UMF and MGO ratings:
UMF |
MGO |
Effect |
- - |
30+ |
Perfect for Entry-level customers or those in “Maintenance Mode” |
5+ |
100+ |
Active Protection Grade |
8+ |
200+ |
Enhanced Protection Grade |
11+ |
300+ |
High-Grade Antibacterial activity |
16+ |
550+ |
Therapeutic Grade 1 - Provides benefits to the digestive system and offers Antibacterial Protection |
21+ |
850+ |
Therapeutic Grade 2 - Very high Antibacterial activity for overall wellness enhancement |
25+ |
1200+ |
Therapeutic Grade 3 - Ultra-high Antibacterial properties. Powerful Antioxidant / Anti-inflammatory benefits |
> Q. How is Manuka Honey different from my ordinary honey?
A. Studies have shown that Manuka honey contains so much more antibacterial power than regular honey. However, local honey has the advantage of alleviating local allergies. Combine Manuka Honey with local raw honey for the ultimate allergy-fighting combo!
> Q. Who should not use Manuka Honey?
A. Manuka honey is not suitable for infants under 1 year old, people with blood-sugar control disorders, and those with a honey allergy.
> Q. What is the shelf life of your honey?
A. Manuka Honey does not go bad, just store it in a cool dark place and be careful not to contaminate it with anything else and it will last for a long time. We do not recommend that honey be refrigerated. The honey should be stored in a cool and dry area out of direct sunlight.
> Q. My honey appears to have crystallized?
A. Our honey doesn't often crystallize, but if it has, then place the honey jar into hot water, (not boiling water). If honey crystallizes, it doesn't mean it's not fit for consumption, and it hasn't lost any of its health benefits: it is still delicious and good for you!
> Q. Is it safe to ingest “Bee Venom” or use it in skin care?
A. Trace amounts of venom in honey are generally considered safe and have beneficial effects on health. On the other hand, aspiration of venom from the sting site should be avoided and the sting site should be properly treated.
There are also a small number of people who are allergic to bee venom, and a small trial (or patch test for skin care) should always be conducted before ingesting or using any product containing Bee Venom on the skin.
> Q. What is the benefit of Bee Venom?
A. Bee venom has high Anti-inflammatory activity and contains several active molecules such as peptides and enzymes that have advantageous potential in treating inflammation and central nervous system diseases, such as Parkinson’s disease, Alzheimer’s disease, and amyotrophic lateral sclerosis.
> Q. What benefits does bee venom have for skin care?
A. Its strong antibacterial, antioxidant properties, peptides, and enzymes keep the skin plump and hydrated. This helps to suppress skin inflammation and reduce the appearance of wrinkles and lines.
About Products – CBD Balm & Oil
> Q. What is CBD?
A. CBD (cannabidiol) is a type of active ingredient in cannabis (marijuana) and is recognized as safe by the World Health Organization (WHO). It has no addictive effects.
> Q. What are the benefits of CBD?
A. CBD has been shown to help with a variety of health issues. Reduce anxiety, Insomnia, Chronic pain, etc.
It has been suggested that CBD applied to the skin can reduce pain and inflammation caused by arthritis.
> Q. How CBD and Manuka Honey Help Inflammation
CBD (cannabidiol) - Studies have shown that topical application of CBD (cannabidiol) significantly reduces both joint swelling and inflammatory biomarkers. According to the researchers, CBD fights inflammation in a similar way to non-steroidal anti-inflammatory drugs such as ibuprofen. (which fights the protein responsible for pain). Ibuprofen sometimes causes unpleasant side effects, the use of naturally occurring CBD with fewer side effects is a perfect alternative.
Manuka Honey - Researchers have shown that manuka honey reduces inflammation by eliminating bacteria that stimulate an inflammatory response and promoting the production of specialized cells that repair damaged tissue. It also reduces the amount of "bioactive lipids" that cause fever and pain, and is especially effective on wounds because it quickly reduces pain and swelling. Ingredients in Manuka honey have been shown to promote the healing of chronic gastric ulcers and inflammatory bowel disease ulcerative colitis.
> Q. Is it safe to give CBD to dogs?
A. Yes. As with humans, studies have shown it to be safe.
It is very effective for your dog's arthritis, loss of appetite, anxiety, stress, itching, cancer, and cognitive issues. It is also suitable for dogs that are highly stressed and need relief from discomfort, such as fireworks, thunderstorms, grooming, separation, etc.
> Q. Can Humans Take Pet CBD Oil?
A. Yes, it is safe, because Bee-Kindly's "CBD for Pets" is organic and THC-free, so it works for dogs as well as other pets and, of course, humans.
About Products – Medicinal mushrooms & Culinary Mushroom
> Q. What is Reishi?
A. Reishi is one of the medicinal mushrooms that have been used to treat infectious diseases for hundreds of years, mainly in Asian countries. More recently, it has been used to treat lung disease and cancer. Reishi strengthens the immune system, reduces stress, improves sleep, and reduces fatigue. High blood pressure, high cholesterol, cardiovascular disease, liver and kidney disease, respiratory disease (e.g. asthma), viral infections (e.g. flu), support during cancer and chemotherapy, pain during and after the onset of shingles, increased strength and stamina, fatigue
> Q. What are the benefits of Lion's Mane mushrooms?
A.Lion's Mane has wonderful benefits for the brain and nervous system. It improves your concentration and supports memory. This mushroom also has anti-inflammatory properties and prevents oxidative stress.
> Q. Is alcohol-based tincture safe?
A. The alcohol content of a single serving of alcohol-based tincture is the same as the alcohol content of a ripe banana or everyday foods such as fermented fruits and vegetables, so it is safe for all.
> Q. Why use alcohol in tincture?
A. The alcohol-based tincture is very fast acting. Our tongues and cheeks have many capillaries, which absorb alcohol very quickly. In other words, when we put a few drops under our tongue, we are not actually digesting the extract. Rather, it enters the bloodstream almost immediately and exerts the tincture's effects. Alcohol also helps to prolong the shelf life of the extract.
> Q. What is Shrumami Powder?
A. Shrumami is a mushroom powder that is very popular among discerning chefs and skilled home cooks. Made from the finest Oyster, Chestnut, and Pioppino gourmet mushrooms, Shrumami Powder is an excellent natural "umami" booster that adds depth of flavor to any dish. It is an excellent natural "umami" booster that adds depth of flavor to any dish.
In addition to its great taste, Shrumami is also an excellent source of prebiotics, a dietary fiber that feeds the beneficial bacteria in the intestines. This promotes intestinal health and improves digestion.
> Q. How is Shrumami Powder used?
A. To use Shrumami, simply mix it with salt in a 1:1 ratio. Use it as a seasoning in dishes where you want to add a rich umami flavor. It can be used in soups, stews, sauces, marinades, and many other dishes. It can be sprinkled on meat and fish before cooking and marinated to increase the "umami" flavor. It is also a common ingredient in vegetarian and vegan dishes, adding a meat-like flavor to dishes without the use of actual meat.
*These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease.
About Orders -
> Q. How much does shipping cost?
A. Free shipping on purchases over $45. We charge a flat $6 shipping fee for orders under $45.
> Q. How many days does it take for my order to arrive?
A. Most orders generally are shipped directly from our warehouse within 24-48 hours to get your products to you as quickly as possible.
> Q. Can I exchange or return the product?
A. Exchange - If the product you receive is not what you ordered or is damaged, we will replace it at our expense. Return - If you wish to return an item, please contact us.
The exchange/return policy does not apply to items purchased with a discount code or items that arrive more than 14 days after delivery. You must request a return within 7 days of receiving the product.
Regarding product exchanges and returns, we require the item to be unopened. Learn more Return Policy.
> Q. How can I contact you?
A.Please contact us through the contact page.
Our business hours are weekdays from 9:00 to 18:00 (CST/CDT). We will reply to inquiries received by e-mail within the next business day, so please be patient.